
Fred Wang is a student at Harvard Law School.
In today’s news & commentary, employers resort to robots in response to labor shortages, Starbucks workers speak out against company’s customer-ratings system, and farmers adjust as the population of unauthorized immigrants in the U.S. declines.
Employers struggling to hire workers are turning to robots, the Wall Street Journal reports. Long a global laggard in the use of industrial robots, U.S. manufacturers are beginning to embrace robotics in light of current economic conditions. Orders for workplace robots in the U.S. jumped by a record 40% in the first quarter of 2022 (relative to the first quarter of 2021), according to trade group–reported data. Executives cited “rising wages” and “worker shortages” as the main drivers for this jump. There is a concern, however, that the shift to automation will lead to an “oversupply of human labor,” which will in turn drive down wages unless other sectors of the economy can “absorb displaced manufacturing workers.”
Starbucks workers are speaking out against the company’s crowd-sourced customer-ratings system, NBC News reports. Under this system, Starbucks customers rate workers based on a customer “connection” score. Scores are calculated based on responses asking consumers to rate statements such as: “The employees made an effort to get to know me.” Employees told NBC News that this approach has stretched workers too thin and made them feel “powerless.” In order to boost their stores’ connection scores, managers have pushed employees to draw on cups, make conversation with customers, and recognize regulars. But these demands have run up against other priorities, such as the requirement that workers make and serve drinks quickly. Employees posting on the Starbucks subreddit have expressed similar frustrations. And because employees lack control over their connection scores — given how arbitrary customer ratings can be — some have noted that this aspect of their work has made unionization more appealing.
Farm work in the United States — long performed predominantly by unauthorized immigrants — is changing, the New York Times describes. As the flow of young unauthorized immigrants from Mexico has slowed, farmers are turning to alternatives, such as workers on temporary guest-worker visas, automation, and less labor-intensive crops. Each comes with its own limitations and costs. Before, farmers were reluctant to hire workers with H-2A visas. Under the H-2A program, they would have to provide farmworkers with housing, transportation, and even meals. It was much cheaper to rely on the labor of immigrants who had crossed the border illegally. Now, they — and other employers that have traditionally relied on and taken advantage of this supply of cheap labor — will have to change their ways.
Daily News & Commentary
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August 1
The Michigan Supreme Court grants heightened judicial scrutiny over employment contracts that shorten the limitations period for filing civil rights claims; the California Labor Commission gains new enforcement power over tip theft; and a new Florida law further empowers employers issuing noncompete agreements.
July 31
EEOC sued over trans rights enforcement; railroad union opposes railroad merger; suits against NLRB slow down.
July 30
In today’s news and commentary, the First Circuit will hear oral arguments on the Department of Homeland Security’s (DHS) revocation of parole grants for thousands of migrants; United Airlines’ flight attendants vote against a new labor contract; and the AFL-CIO files a complaint against a Trump Administrative Executive Order that strips the collective bargaining rights of the vast majority of federal workers.
July 29
The Trump administration released new guidelines for federal employers regarding religious expression in the workplace; the International Brotherhood of Boilermakers is suing former union president for repayment of mismanagement of union funds; Uber has criticized a new proposal requiring delivery workers to carry company-issued identification numbers.
July 28
Lower courts work out meaning of Muldrow; NLRB releases memos on recording and union salts.
July 27
In today’s news and commentary, Trump issues an EO on college sports, a second district court judge blocks the Department of Labor from winding down Job Corps, and Safeway workers in California reach a tentative agreement. On Thursday, President Trump announced an executive order titled “Saving College Sports,” which declared it common sense that “college […]